qc_ticket.resolved

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QC ticket resolved

A QC ticket was approved, closed or cancelled.

Sent as a signed POST to every endpoint subscribed to qc_ticket.resolved. Signing, retries and deduplication work the same for every event; see how delivery works.

Payload

The event.

  • idstring

    Unique identifier of the event, prefixed with evt_. Treat it as an opaque string: store it and compare it, never parse it.

  • objectstring

    Names the type of this object. Always event.

  • typestring
    Always qc_ticket.resolved
  • created_attimestamp

    When it happened.

  • dataobject

    The object as it is now, exactly as its GET endpoint returns it, and what changed.

Payload
{
  "id": "evt_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
  "object": "event",
  "type": "qc_ticket.resolved",
  "created_at": "2026-10-14T10:02:00Z",
  "data": {
    "object": {
      "id": "qct_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
      "object": "qc_ticket",
      "kind": "quality_check",
      "reason": "spot_check",
      "status": "approved",
      "needs_your_action": false,
      "blocks_shipping": false,
      "order": {
        "id": "ord_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
        "object": "order",
        "name": "PV-SCN-1701A372"
      },
      "round": 1,
      "replacement": null,
      "created_at": "2026-10-09T15:20:00Z",
      "submitted_at": "2026-10-10T09:01:00Z",
      "resolved_at": null,
      "items": [
        {
          "id": "qci_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
          "object": "qc_item",
          "title": "Clicker Blue",
          "product": {
            "id": "prd_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
            "object": "product",
            "name": "Clicker"
          },
          "variant": {
            "id": "var_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
            "object": "variant",
            "name": "Clicker Blue"
          },
          "status": "in_review",
          "round": 1,
          "photos": [
            {
              "id": "qcp_bfP0GSqKoZFrD72H5Os0rc7HV9XP6eQJu",
              "url": "https://files.example.com/qc/clicker-front.jpg?signature=abc",
              "round": 1,
              "uploaded_at": "2026-10-10T09:00:00Z"
            }
          ],
          "history": [
            {
              "action": "submitted",
              "by": "production_partner",
              "round": 1,
              "note": null,
              "at": "2026-10-10T09:01:00Z"
            }
          ]
        }
      ]
    },
    "previous": {
      "status": "awaiting_your_review"
    },
    "region": null
  }
}